I think what happened is that I sent an email saying that if I didn't get a reply by 1 September I was going to call Visa and they'd launch an investigation. ;-)
I think what happened is that I sent an email saying that if I didn't get a reply by 1 September I was going to call Visa and they'd launch an investigation. ;-)
Yes. Mail order companies do tend to perk up when they think that VISA, MasterCard or AMEX might get upset with them. I have seen this before.
On to the next question - how is the rack?
Mike Holman
Money Smarts Blog Investing and Personal Finance
The rack is excellent. Solid, well made; it's perfect for my needs.
I'd rather not mention the manufacturer here since I don't know if my experience was a fluke; in general I think most of these racks are ordered by cities and towns who order them by the hundred, so individual customers like me are rarely dealt with. I don't have a garage, so we keep our bikes outside in summer so we don't have to trudge up and down to the basement every time we use our bikes (which is daily); I tried that at first but it tends to cause damage to walls and doors if I'm not extremely careful.