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Thread: How to get reimbursed for something that was never shipped?

  1. #11
    Senior Member
    Join Date
    May 2009
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    2,174
    I think what happened is that I sent an email saying that if I didn't get a reply by 1 September I was going to call Visa and they'd launch an investigation. ;-)


  2. #12
    Senior Member
    Join Date
    Nov 2009
    Posts
    872
    Yes. Mail order companies do tend to perk up when they think that VISA, MasterCard or AMEX might get upset with them. I have seen this before.

  3. #13
    Senior Member
    Join Date
    Apr 2009
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    Toronto
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    3,053
    On to the next question - how is the rack?
    Mike Holman
    Money Smarts Blog Investing and Personal Finance

  4. #14
    Senior Member
    Join Date
    May 2009
    Posts
    2,174
    The rack is excellent. Solid, well made; it's perfect for my needs.

    I'd rather not mention the manufacturer here since I don't know if my experience was a fluke; in general I think most of these racks are ordered by cities and towns who order them by the hundred, so individual customers like me are rarely dealt with. I don't have a garage, so we keep our bikes outside in summer so we don't have to trudge up and down to the basement every time we use our bikes (which is daily); I tried that at first but it tends to cause damage to walls and doors if I'm not extremely careful.


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