MBNA and phone spam

[Sherlock]

I never got calls offering me new products, but I did get repeated calls from the bank asking me to do a survey (not from MBNA). One day I finally said ok and did the survey and the calls stopped. They basically just asked how happy I was with various aspects of the bank.

[Echo]

The first pitch MBNA tried to sell me was for their Credit Alert monitoring service for $17.99 per month.

What I found interesting was that the telemarketer used this line:

“Since you recently reported your card lost or stolen, you know the importance of protecting your personal credit information from those who might abuse it.”

I only had this card for a few months at that point and had not reported it lost or stolen. And why would you pay for a service that the MBNA account agreement already provides, free of charge?

http://www.boomerandecho.com/mbna-ca...eting-tactics/